Management Audit is a service function predominantly with an objective to assist the management (and not fault finding) in achieving the most efficient administration. So planning and organising the management audit unit involves successful introduction, and position of the management audit functions in the organisation structure. The organisation necessary to do Management Audit should have the following attributes: (i) Right [...]
After reading this article you will learn about Outline of the Management Audit Report. The form of the report should be uniform in design that is, in outline but not in content. The written report should include the purpose and scope of the auditor's examination, any limitations made or encountered and the auditor's findings, opinions, conclusions, and recommendations. A Management [...]
This article throws light upon the four main types of questionnaire on ‘Consumer Services’. The types are: 1. Products-Related Policies and Practices 2. Customer Relationship 3. General 4. Overall Review. Questionnaire on ‘Consumer Services’: Type # 1. Products-Related Policies and Practices: (a) Do the products manufactured meet the needs of the customers of: i. Different classes? ii. Different tastes? iii. [...]